Hobo Gold are happy for the customer to return items providing there is a good reason for return. You can return an item within 7 days of receipt of purchase (15 days international) for a full refund. All returned items must be unworn and in original packaging.
You may return your item for an exchange up to 14 days of receipt of purchase. If you would like to exchange an item please place a new order for the new item you want and then return the item you don't want for a full refund. All returned items must be unworn and in original packaging.
Please use the contact page or email firstname.lastname@example.org with the subject title ‘RETURN’ before you send your item back, stating your invoice number and the reason for wanting to return your item.
Please send all returns to:
Bridge Farm, Bishops Lane
The return postage cost is to be covered by you the customer.
Any issues during return transit are not the responsibility of Hobo Gold, these issues are to be resolved between the customer and the courier. We recommend returns should be sent by a ‘Recorded Delivery’ service, as this is traceable.